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Choose “Truemed - Pay with HSA/FSA” at checkout
How to pay with your HSA/FSA
Payment
One-time purchases
1
Select “Truemed - Pay with HSA/FSA” payment option at checkout
Exit “Shop Pay” confirmation pop-up if prompted, Truemed is also available under “Alternative Payment Methods”.
2
Complete health assessment
Take a quick, private health survey. A licensed provider will review your answers to determine eligibility.
3
Enter payment info
Pay with your HSA/FSA card or a regular credit card. If you use a regular credit card, follow the instructions emailed after checkout to submit for reimbursement.
Payment method
Subscriptions
1
Make your purchase
Complete your purchase, but do not pay with your HSA/FSA card at checkout. After your purchase, check your confirmation email or receipt for a link to the Truemed survey.
2
Take the Truemed survey on the same day as your purchase
Complete a quick, private health survey on the same day as your purchase. A licensed provider will review your responses to determine eligibility. If eligible, you’ll receive a Letter of Medical Necessity (LMN) within 1-2 days.
3
Submit for HSA/FSA reimbursement
Use the guide sent to you with your LMN to submit a reimbursement request to your HSA/FSA administrator. Claims are typically processed within 1-2 weeks.
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happy Truemed customers
“I really appreciate this service you provide! One of the main reasons I wasn’t paying for a membership and not reaching my activity goals was because it was a financial commitment.“
Chantel D.
24 Hour Fitness
“I submitted the reimbursement to my HSA/FSA administrator and they already reimbursed me. I can confirm the process was smooth and successful!“
Vinay S.
AG1
“Thanks for all of your efforts to make people more healthy!! I am thrilled to know that this process is effective to encourage better health!“
Beau C.
Pendulum
“Thank you! The process was so easy and straightforward to follow for application and reimbursement. Thank you for providing step by step instructions.“
Lauren S.
Peloton
“I submitted a claim for my 2023 gym fees and it was approved! This is a great service you offer and will be telling all my friends!“
Heather G.
Anytime Fitness
“I submitted my claim with the LMN and it worked beautifully; my reimbursement was approved and paid! I can't thank you all enough.“
Lauren S.
Mindbody Green
“This is so wonderful! It’s great to have things covered that really contribute to wellness, rather than just prescription drugs.“
Shauna M.
Seed
“I received my hsa funds without a hassle and very promptly. I appreciate the service you provide!“
Michael S.
Novos
“Thank you again and thanks for saving me a bunch of money :)“
Jeff D.
Ice Barrel
“Your customer support team has been amazing!!“
Hanna K.
Supergut