Truemed Privacy Policy

This Privacy Notice ("Notice") explains how True Medicine, Inc. ("Truemed") collects, uses

and discloses your information when you request and obtain our products and services,

interact with Truemed through one of our partner merchants (“Partners”) or as a

representative of another business, use our website at www.truemed.com, including our

qualiﬁcation survey at app.truemed.com (“Qualiﬁcation Survey”), or otherwise interact with

us (our "Services"). We also explain your data privacy rights and how you can exercise

them.

In connection with the Services, Truemed contracts with ApolloTechnologies, Inc. doing

business as OpenLoop and its aﬃliated entities (the “Medical Group”) to facilitate online

telehealth services provided by licensed practitioners from the Medical Group (each a

“Provider”) to Truemed customers who are their patients. As explained in more detail

below, Truemed collects, uses, and discloses certain personal information for or on behalf

of the Medical Group in a manner consistent with the Medical Group’s Notice of Privacy

Practices (the “Notice of Privacy Practices”).

By using our Services, and/or by sharing your information with us, you are accepting and

consenting to the practices described in this Notice, which forms part of the Truemed

Practices.

1. Scope of this Privacy Notice

In this Notice we refer to information that constitutes “personal data” or “Personal Data” (or

other terms with a substantially similar deﬁnition and obligations) under U.S. data

protection laws as “Personal Data,” subject to the limitations below. This Notice describes

the types of Personal Data we collect on our own behalf in connection with our Services;

our practices for using, maintaining, sharing, and protecting that Personal Data; and the

rights and choices you may have with respect to your Personal Data.

In using certain components of the Services, you may provide information that may be

protected under laws that govern the collection, use, and disclosure of personal medical

information. The Medical Group and the Providers may be a “covered entity” or “business

associate” under the Health Insurance Portability and Accountability Act of 1996, Public Law

104-191, and its related regulations (collectively and as amended, “HIPAA”). Truemed under

some circumstances may be a “business associate” of the Medical Group and/or its

aﬃliates or Providers. To the extent that Truemed is acting as a “business associate,”

Truemed may be subject to certain provisions of HIPAA with respect to “protected health

information” (“PHI,” as deﬁned under HIPAA) that Truemed collects, uses, or discloses on

behalf of the Medical Group or its Providers. We may de-identify PHI and/or Personal Data,

and PHI and Personal Data that has been de-identiﬁed is neither PHI nor Personal Data

under this Notice.

The Medical Group has adopted a Notice of Privacy Practices that describes how it collects,

uses, and discloses PHI. Truemed, in its capacity as a business associate, collects, uses, and

discloses PHI in a manner consistent with the Notice of Privacy Practices. PHI that is

collected, used, and disclosed by Truemed on behalf of the Medical Group is not

considered “Personal Data” under this Notice, and is not subject to this Notice. Examples of

PHI that Truemed collects on behalf of the Medical Group include your responses to the

health questionnaire in Truemed’s Qualiﬁcation Survey and information about the products

and services you purchase to prevent, treat, or mitigate a speciﬁc medical condition(s).

This Notice also does not apply to the collection and use of certain employment-related

information. If you are a current or former Truemed job applicant, employee, contractor,

director, or oﬃcer, please contact us for the appropriate notice.

2. How Truemed collects your Personal Data

We collect information you provide directly to us, which is often Personal Data. We call this

“Submitted Data.” We also use various technologies to collect certain technical and usage

information from your computer, mobile device, or other device when you use our

Services. We call this information “Usage Data,” and certain Usage Data may also constitute

Personal Data. Finally, we also may receive other information about you from or on behalf

of third parties, including our Partners; some of that information may also constitute

Personal Data.

2.1. Information you give Truemed

If you use the Truemed Services, either directly or through a merchant partner, the

Personal Data we may collect about you includes, but is not limited to, the following

Submitted Data:

● Identity and proﬁle information. This may include your full name, email address,

billing address, phone number, password and account preferences (if you create an

account with us).

● Customer service interactions. We collect information you provide when you

engage with Truemed's customer service personnel and mechanisms, including

through email correspondence..

● Marketing and communications data. This information may be collected about you

through cookies and other tracking technologies described below, and may also

include your preferences in receiving marketing communications from us and our

third parties (marketing and servicing vendors and merchant partners).

● Geolocation information. We may collect or infer information about your general or

precise location (including the precise location of your device) when you provide your

state of residence, shipping and/or billing addresses, or access or use the Services, or

turn on Bluetooth, Wi-Fi or other geolocation functionality on your device.

2.2. Third-party payment processing providers

We use one or more third-party payment processing providers in connection with our

Services. If you provide your ﬁnancial account number (such as credit card number or debit

card number) in connection with your payment for our Services, please be aware that: (i)

you are providing such ﬁnancial account number to the applicable third-party payment

processing provider(s) (currently, Stripe and Basis Theory) and not to Truemed; (ii) we do

not access, store, or otherwise process such ﬁnancial account number; and (iii) the

processing of such ﬁnancial account number and any and all other data required or

otherwise collected by such third-party payment processing provider (such as name, email

address, phone number, postal address, commercial information, etc.) is subject to the

applicable terms, conditions, and policies of such third-party payment processing provider

(each of which may be modiﬁed from time to time by such third-party payment processing

provider). We may receive from, and provide to, the payment processing provider a

randomly-generated payment “token” in connection with your purchases.

2.3. Other information obtained from third parties

We may obtain Personal Data about you from other sources, including our Partners and

sources that we rely on to enrich our Services, such as our service providers, online

advertising companies, and social media platforms.

● Partners. We may obtain information about you from our merchant partners who

have referred you to us to facilitate, or otherwise in connection with, the purchase of

those Partners’ products or services.

● Vendors/service providers. This includes vendors we rely on to provide our Services,

like IT service providers.

● Online advertising companies and social media platforms. Truemed may have

access to your information from your accounts managed by third parties. The

information we have access to varies by third party site and is controlled by your

privacy settings on that site and your authorization.

2.4. Our collection of Usage Data

We collect Usage Data when you use our Services or otherwise interact with us through the

use of cookies, advertising IDs, pixels, and similar online technologies, which we typically

use through third-party vendors. Usage data enables us to personalize your experience

with our Services and to improve the Services we provide.

● A “cookie” is a small alphanumeric text ﬁle that is stored in a browser by a website

or by a third-party ad server or other third party that allows that website or third

party to recognize that browser and that may be associated with Submitted Data,

Usage Data, and other information.

● An “advertising ID” is an alphanumeric identiﬁer made available by a platform or

operating system (such as Apple iOS or Google Android) that allows application

developers and third parties to recognize a particular device in an application

environment and that may be associated with Submitted Data, Usage Data, and

other information.

● A “pixel” is a line of code that is used by a website operator or third party to assign

online activities to a device or browser, or more speciﬁcally to the applicable cookie

ID or mobile advertising ID.

Usage Data may include the following categories and types of data:

Technical identiﬁers: These technical identiﬁers can be used to identify an individual’s

browser, mobile advertising environment, and/or device, and typically include:

● Cookie IDs;

● Device IDs; and

● Internet protocol address (“IP address”) and data derived from an IP address, such

as non-precise geolocation data that indicates the country, region, city, and/or

postal code of a device.

Additional technical information which may include:

● Mobile advertising IDs (e.g., Apple IDFAs and Google Advertising IDs);

● Type of Internet browser, browser language, and operating system; and

● Connection type (wired or Wi-Fi), network to which the device is connected, and

mobile carrier (if available).

Online interaction information: This information consists of online browsing activity to

determine what types of activities, services and products an individual may be interested in

and how that individual and other individuals interact with our Services and those provided

by our merchant partners. This information may include:

● Records of the pages you view on or through the Services and the types of other

websites/applications/pages viewed (i.e., in order to ascertain interests);

● Website/application and page that an individual came from before, and visited after,

visiting the Services;

● Date and time of online activity;

● Frequency of visits to the Services;

● Search terms used; and

● Interactions with our Services and/or those of our Partners (e.g., the Partner that

referred you to our Services).

For purposes of this Notice, “device” includes computers, smartphones, tablet computers,

e-readers, and other digital devices capable of maintaining an Internet connection, and

“mobile device” includes smartphones and tablet computers.

We also use analytics tools (including Mixpanel) when you use our Services, including to

better understand how you use the Services and to improve the Services. To learn more

about Mixpanel’s use of information (including information collected through the Services

via Mixpanel), please visit https://mixpanel.com/legal/privacy-policy.

You can learn more about online tracking technologies and the options available to limit

their collection and use of your information by visiting the websites for the Network

Advertising Initiative and the Digital Advertising Alliance. Similarly, you can learn about your

options to opt out of mobile app tracking by certain advertising networks through your

device settings and by resetting the advertiser ID on your Apple or Android device.

Please note that opting out of cookies and other tracking technologies does not mean that

you will not receive advertisements, nor will it prevent the receipt of interest-based

advertising from other companies that do not participate in these programs. It will,

however, exclude you from interest-based advertising conducted through participating

networks, as provided by their policies and choice mechanisms. Note that if you delete

your cookies, you may also delete your opt-out preferences.

3. How Truemed uses your Personal Data

Truemed may use Submitted Data, Usage Data, other Personal Data, and other information

we collect and receive for a number of purposes, including but not limited to the following

purposes:

3.1 Providing, tailoring, and improving our Services.

We use your Personal Data to provide and improve our products and Services. For

example, we use Submitted Data you provide to us to host customer accounts, process

transactions, and resolve disputes. We may also use Personal Data to facilitate your

relationship with our Partners who you choose to interact with, or to suggest merchant

partners that may be located near you.

3.2 Providing Services to our Partners.

We use your Personal Data to provide Services to our Partners. For example, we help

certain of our Partners process your transactions (if, for instance, you used your HSA/FSA

card to purchase one of our Partner’s products or services and completed your purchase

through Truemed’s portal). We also use your Personal Data to provide accounting and

ﬁnancial planning & analytics services to our Partners.

3.3 Improving our Services and growing our business.

We use a variety of information, including Submitted Data and Usage Data, to understand

our customer base, conduct research and analysis, develop new or improved products and

Services, and build relationships with merchant partners. If you are an employee,

representative, or agent of a merchant, vendor, or other business entity, Truemed may use

Personal Data collected from you in connection with the business relationship between the

entity and Truemed, or to market a prospective relationship to the entity you represent.

3.3 Responding to your requests.

We use your Personal Data to provide customer service and support, respond to your

questions, comments, and other requests.

3.4 Communications and marketing.

We may use Personal Data to provide service update notices and to notify you about

products, services, and promotions that may be of interest to you.

3.5 Oﬀering, maintaining, and improving our website and other online Services.

We may process your Usage Data and other Personal Data to monitor the performance of

our Services, improve the user experience, and to ensure the security of our Services.

3.6 Complying with legal and regulatory obligations.

We may process your Personal Data to comply with our regulatory requirements or in

connection with inquiries from regulators, law enforcement agencies, or parties involved in

litigation, in each case anywhere in the world, as necessary for Truemed to bring claims

and exercise defenses, including to enforce the Terms of Service.

4. How Truemed shares your Personal Data

4.1 With service providers and contractors.

We engage service providers and contractors to perform functions on our behalf, such as

processing transactions, marketing, billing and collection, auditing and accounting,

professional services, measurement and analytics services, security and fraud prevention,

maintenance and hosting of our Services, and IT.

4.2 With our Partners.

We disclose your information with our Partners that you interact with in connection with

our Services to facilitate your transactions, for accounting and ﬁnancial planning &

analytics purposes, and to improve the Services. When you accept this Notice and use our

Services, you consent to us sharing your Personal Data with merchants you interact with.

4.3 When required or as permitted by law.

We disclose information where necessary to comply with applicable law, to respond to

requests from law enforcement agencies or other government authorities or third parties,

as permitted by law, and without your consent when it is necessary to protect our

customers, employees, or property, in emergency situations, to enforce our rights under

our Terms of Service and policies, or to combat fraud or criminal activity.

4.4 As part of a corporate transaction.

Truemed may disclose your information in connection with corporate transactions, in the

event that Truemed enters into, or intends to enter into, a transaction that alters the

structure of our business, such as a reorganization, merger, sale, joint venture, assignment,

transfer, change of control, or other disposition of all or any portion of our business, assets

or stock. The acquiring party or the merged entity may not have the same privacy practices

or treat your information the same as described in this Notice.

5. How Truemed protects your Personal Data

Truemed maintains safeguards intended to protect the information that we collect.

However, no information system or method of electronic storage or transmission is 100%

secure, so we cannot guarantee the absolute security of your Personal Data. Moreover, we

are not responsible for the security of information you transmit to our Services over

networks that we do not control, including the Internet and wireless networks.

6. How Truemed retains your information

Truemed will retain your Personal Data for as long as is necessary to complete the

purposes for which it was collected, or as may be required by law. California law requires

us to provide information regarding the criteria we use to determine the length of time for

which we retain Personal Data.

We utilize the following criteria to determine the length of time for which we retain

information:

● The business purposes for which the information is used, and the length of time for

which the information is required to achieve those purposes;

● Whether we are required to retain the information type in order to comply with legal

obligations or contractual commitments, to defend against potential legal claims, or

as otherwise necessary to investigate activities potentially in violation of Truemed's

policies and procedures applicable to you or against the law, to ensure a secure

online environment, or to protect health and safety;

● The privacy impact of ongoing retention on the consumer; and

● The manner in which information is maintained and ﬂows through our systems, and

how best to manage the lifecycle of information in light of the volume and complexity

of the systems in our infrastructure.

Individual pieces of Personal Data such as those listed above may exist in diﬀerent systems

that are used for diﬀerent business or legal purposes. A diﬀerent maximum retention

period may apply to each use case of the information. Certain individual pieces of

information may also be stored in combination with other individual pieces of information,

and the maximum retention period may be determined by the purpose for which that

information set is used.

7. Jurisdiction-speciﬁc information

7.1 Your U.S. state privacy rights

If you are a resident of a U.S. state with an eﬀective general privacy law (such as California

under the California Consumer Privacy Act, including as amended by the California Privacy

Rights Act (as amended, “CCPA”) (each such state general privacy law, a “State Privacy Law”),

you have some or all of the following rights with respect to your Personal Data, in each case

as provided by the applicable State Privacy Law:

Right to Know/Access

You have the right to request that we disclose to you, following your

veriﬁable/authenticated request:

● The categories of Personal Data we have collected (about you

● The categories of sources from which the Personal Data is collected

● The business or commercial purpose for collecting, selling, or (under CCPA) “sharing”

Personal Data

● The categories of third parties with which we disclose Personal Data

● The speciﬁc pieces of Personal Data we have collected about you

● The categories of Personal Data about you that we disclosed for a “business purpose”,

and the categories of persons to whom it was disclosed for a “business purpose”

● If we sell or (under CCPA) “share” your Personal Data:

○ The categories of Personal Data that we sold or (under CCPA) shared about you

○ The categories of third parties to which your Personal Data was sold or (under

CCPA) shared, by category or categories of Personal Data for each category of

third parties to which the Personal Data was sold or (under CCPA) shared

Right to Delete

You have the right to request that we delete, following your veriﬁable/authenticated

request, the speciﬁc pieces of Personal Data we have collected about you.

Right to Correct

You have the right to request that we correct, following your veriﬁable/authenticated

request, inaccurate Personal Data that we have collected about you.

Right to Data Portability

You have the right to request that we provide you, following your veriﬁable/authenticated

request, with a copy of the Personal Data about you that we process by automated means

in a portable and, to the extent technically feasible, readily usable format that allows you to

transmit it to another party.

Rights to “Opt-Out”:

Based on your applicable State Privacy Law, you may have some or all of the following

rights:

● To direct us not to sell (as deﬁned by the applicable State Privacy Law) or (under

CCPA) “share” your Personal Data

● To opt out of “targeted advertising” (as deﬁned by the applicable State Privacy Law),

which is a type of Tailored Advertising

These State Privacy Law opt-out rights are diﬀerent from the right to opt out of online

behavioral advertising described in Section 2.1 above. Please note that we do not engage in

“proﬁling” (as deﬁned by applicable State Privacy Laws) in furtherance of decisions that

produce legal or similarly signiﬁcant eﬀects concerning consumers.

Right to Non-Discrimination

We may not discriminate against you because you exercise any of your rights under your

applicable State Privacy Law, including by:

● Denying goods or services to you

● Charging you diﬀerent prices or rates for goods or services, including through the use

of discounts or other beneﬁts or imposing penalties

● Providing a diﬀerent level or quality of goods or services to you

● Suggesting that you will receive a diﬀerent price or rate for goods or services or a

diﬀerent level or quality of goods or services

Please note the following:

● The process we currently use to verify/authenticate “requests to know/access”,

“requests to delete”, “requests to correct”, and “requests for data portability” requires

you to conﬁrm certain details regarding your account and/or your subscription. In

certain cases, we may need to ask for more information.

● Because we only collect limited information about individuals without an account, we

are generally unable to verify/authenticate requests from non-account holders to the

standard required by the applicable State Privacy Law.

● If you submit a “request to delete”, we may have a reasonable need to retain certain

of your Personal Data, including for certain limited purposes permitted by the

applicable State Privacy Law. Therefore, if you submit a “request to delete”, we will not

delete the Personal Data that we reasonably need to retain.

● If we utilize “de-identiﬁcation” to comply with a “request to delete” or similar legal

obligation with respect to Personal Data, we will maintain and use such data in

de-identiﬁed form and will not attempt to re-identify such de-identiﬁed data.

Methods of Submitting Requests

If you are a resident of a U.S. state with an eﬀective State Privacy Law, you may submit

requests under that State Privacy Law to exercise your “right to know/access”, your “right to

delete”, your “right to correct”, and/or your “right to data portability” by email, to

privacy@truemed.com.

If you are a resident of a U.S. state with an eﬀective State Privacy Law, you may exercise

your State Privacy Law “right(s) to opt-out” via the following method(s):

● By email, to: privacy@truemed.com

● Via the Global Privacy Control user-enabled universal opt-out mechanism, if and

when such a universal opt-out mechanism is legally required as a method of opting

out by the applicable State Privacy Law (for more information regarding Global

Privacy Control, please visit the Global Privacy Control website:

https://globalprivacycontrol.org/)

Please note that if you exercise your State Privacy Law “right(s) to opt-out”, we will honor

that election to the extent technically feasible. However, it may not be technically feasible

for us (i) to associate your email address and other Personal Data within the Personal Data

you have provided to us with the Personal Data within your applicable usage data (e.g.,

browser/device ID) [if you submit such request via email] or (ii) to associate the applicable

browser/device ID with your other Personal Data (e.g., your email address) [if you submit

such request via Global Privacy Control].

Please also note that if we notify you that we were unable to verify/authenticate your

“request to know/access”, “request to delete”, “request to correct”, or “request for data

portability”, you may appeal our determination by emailing us at privacy@truemed.com

and indicating why you disagree with our determination (including by providing additional

information to support your request).

We will maintain records of consumer requests made under State Privacy Laws and how

we responded to those requests in accordance with those State Privacy Laws.

Authorized Agents

If you are a resident of a U.S. state with an eﬀective State Privacy Law, if and as required by

that State Privacy Law, you may use an “authorized agent” to submit a request(s) to

exercise your “right to know/access”, your “right to delete”, your “right to correct”, your

“right to data portability”, and/or your State Privacy Law “right(s) to opt-out” (as applicable)

on your behalf under that State Privacy Law. Your authorized agent will need to submit

such request(s) to privacy@truemed.com and to include in such email a copy of a written

permission that is signed by you and indicates that you have provided such authorization

to so act on your behalf.

Authorized agents wishing to exercise rights on behalf of a consumer who is a resident of a

U.S. state with an eﬀective State Privacy Law should submit requests to

privacy@truemed.com along with a copy of the consumer’s signed authorization

designating you as their agent. If you do not have an account, while you may contact us at

privacy@truemed.com with questions or concerns, we may not be able to respond to

requests to exercise your rights under the applicable State Privacy Law.

7.2 Categories of Personal Data we collect

You have the right to receive notice of the categories of Personal Data we collect, and the

purposes for which those categories of Personal Data will be used. We collect (and during

the last 12 months have collected) the following categories of Personal Data, from the

following categories of sources, and for the following business or commercial purposes:

Categories of

Personal Data

Categories of

Sources

Business/Commercial Purposes

Identiﬁers (such as

a real name,

postal address,

email address, an

online identiﬁer,

or an IP address)

Truemed website

Transactional Info

from Partners

Host customers’ Truemed accounts

Protect Truemed’s systems from abuse,

unauthorized access, inauthentic content,

fraud, or other violations of our Terms of

Service

Conduct business analytics to improve our

Services and advise our Partners

Personal

information

described in

subdivision (e) of

Section 1798.80 of

the California Civil

Code

Transactional data

submitted by

customers

Transactional data

provided by

Partners

Process transactions, including for Truemed

directly and on behalf of Truemed’s Partners

Commercial and

transactional

information

Transactional data

provided by

Partners

Process transactions, including for Truemed

directly and on behalf of Truemed’s Partners

Internet or other

electronic network

activity

information (such

as browsing

history, search

history, and

information

regarding

Internal &

third-party analytics

services

Protect Truemed’s systems from abuse,

unauthorized access, inauthentic content,

fraud, or other violations of our Terms of

Service

Conduct business analytics to improve our

Services and advise our Partners

Categories of

Personal Data

Categories of

Sources

Business/Commercial Purposes

interactions with

our websites)

Geolocation data

(such as IP

address)

Internal &

third-party analytics

services

Protect Truemed’s systems from abuse,

unauthorized access, inauthentic content,

fraud, or other violations of our Terms of

Service

Conduct business analytics to improve our

Services and advise our Partners

Sensitive personal

information (such

as, if deemed

“sensitive”, your

password

information)

Authentication

screens

To provide login and account management

Services to Truemed customers

Protect Truemed’s systems from abuse,

unauthorized access, inauthentic content,

fraud, or other violations of our Terms of

Service

Inferences (drawn

from any of the

other categories of

Personal Data set

forth above to

create a proﬁle

about a consumer

reﬂecting, for

example, a

consumer’s

product

preferences)

N/A

Truemed does not draw inferences from

Personal Data it collects or receives

Persons with disabilities may obtain this notice in alternative format upon request by

contacting us at privacy@Truemed.com.

7.3 Sale of data

We use for “targeted advertising” (as deﬁned by applicable State Privacy Law), “share” (as

deﬁned by the CCPA), and/or may be deemed to “sell” (as deﬁned by applicable State

Privacy Law) (and during the last 12 months have used for “targeted advertising” and/or

“shared” and/or may be deemed to have “sold”) each of the above categories of Personal

Data with/to marketing partners in connection with our, their, and their respective

customers’ marketing, advertising, and other business and commercial activities (in

connection with our use and/or their provision of their products and services). While we

may be deemed to “sell” and have “sold” such Personal Data under certain State Privacy

Laws, we do not “sell” Personal Data for monetary consideration as part of our standard

operational and commercial activities. However, we may “sell” each of the above categories

of Personal Data in connection with a “change of control” transaction (please see Section

4.4 above).

If you are a resident of a U.S. state with an eﬀective State Privacy Law, you have the right, at

any time, to direct us under such State Privacy Law not to use your Personal Data for

“targeted advertising” (as deﬁned by the applicable State Privacy Law), “share” (as deﬁned

by CCPA) your Personal Data, and/or “sell” use your Personal Data (as deﬁned by the

applicable State Privacy Law), as set forth in the applicable State Privacy Law. You may

exercise such “Rights to Opt-Out” via the methods set forth above in this section under the

header “Methods of Submitting Requests”.

7.4 Residents of California

California Shine the Light

Residents of the State of California have the right to request information from Truemed

regarding other companies to whom the company has disclosed certain categories of

information during the preceding year for the other companies' direct marketing purposes.

Truemed does not disclose any information for other companies’ direct marketing

purposes.

California Consumer Privacy Act

You have the right under the CCPA to request that we restrict our use of certain

pieces of Personal Data that are considered sensitive under California law—such as

certain health information. If you would like to restrict the sharing of sensitive Personal

Data, you can email us at privacy@truemed.com.

Do Not Track

California law requires us to disclose how we respond to browser “Do Not Track” signals or

other choice mechanisms relating to interest-based advertising. Our Services do not

currently respond to web browser “Do Not Track” signals, and we do not change any of our

data collection practices when the Services receive such signals. If we do so in the future,

we will describe how we do so in this Notice. For more information regarding Do Not Track,

please visit the following website: www.allaboutdnt.org.

While we do not currently support “Do Not Track” signals, we do honor opt-out signals

received from the Global Privacy Control universal opt-out mechanism as the applicable

California consumer’s election to opt-out of the sale and/or sharing (each, as deﬁned by

CCPA) of their Personal Data, to the extent technically feasible. For more information

regarding Global Privacy Control, please visit the Global Privacy Control website:

https://globalprivacycontrol.org/.

8. Children’s information

The Services are not directed to, nor do we knowingly collect information from, children

under the age of 18. If you are a parent or guardian and you believe that your child has

provided us with Personal Data without your consent, please email us at

privacy@truemed.com.

9. Changes to this Notice

We may update our privacy practices, and this Notice, from time to time. We recommend

that you review this Notice periodically for any changes. Changes to this Notice are

eﬀective when they are posted on this page, and we will update the "Eﬀective Date" at the

top of this Notice. If we make any revisions that materially change the ways in which we use

or share the information collected from you through the Services prior to the Eﬀective Date

of such changes, we will give you the opportunity to consent to such changes before

applying them to that previously-collected information.

10. Contact Truemed

If you have questions or concerns regarding this Privacy Policy, you should contact us at

privacy@truemed.com.

11. Eﬀective Date

This Privacy Notice was last updated on 05/13/2024 and is deemed eﬀective as amended as

of that date.